Shipping policy

C-BOUND Shipping Policy

1. General Information

  • All orders are processed within 2-5 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • In the event of a delay, we will inform you by email or telephone.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Domestic and International Delivery Options

  • Domestic Shipping: We offer standard and express shipping options for deliveries within our country. Delivery times vary based on the chosen method.
  • International Shipping: International orders are shipped via various providers depending on where the package is being delivered. Delivery times and costs vary depending on the destination country and customs processing.

3. Delivery Time and Tracking

  • Estimated delivery times are to be used as a guide only. C-BOUND is not responsible for any delays caused by the customs clearance process in the destination country or any other unforeseen circumstances.
  • Once your order has shipped, you will receive a tracking number to track your package in real-time.

4. Shipping Costs and Calculations

  • Shipping charges for your order will be calculated and displayed at checkout.
  • For international shipments, import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

5. Packaging

  • All items are packaged securely to prevent damage during transit. We strive to use eco-friendly packaging where possible.

6. Damaged or Lost Orders

  • If you receive your order damaged, please contact us immediately at c.boundclo@gmail.com with photos of the damaged item and packaging.
  • C-BOUND is not liable for any products damaged or lost during shipping. If your order is lost in transit, please contact us to initiate a claim with the shipping carrier.

7. Returns, Exchanges, and Refunds

  • Our Return & Refund policy provides detailed information about options and procedures for returning your order.

8. Customer Service

  • For any inquiries regarding your order or shipping, please contact our customer support team at c.boundclo@gmail.com. We aim to respond to all queries within 1-2 business days.

9. Changes to this Shipping Policy

  • We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.